How Do I Transfer Calls From Allworx Phone To My Cell Phone

When it comes to transferring calls on the Allworx 9224 telephone, you lot have two options: the unannounced transfer or the announced transfer. The unannounced transfer is too known as a blind transfer since the user does non talk to the transfer recipient prior to transferring the call to that extension. The announced transfer is also known as the attended transfer equally the user speaks with the transfer recipient prior to transferring the call to that extension.

To learn how to perform these unlike transfers on the Allworx 9224 phone, follow these steps.

The TRANSFER push enables sending the agile phone call to another number. Afterwards starting the transfer, the TRANSFER button is solid red , which indicates transferring (whether Blind or Attended). Depending on your Allworx server software version, the transfer option works differently. To determine which Allworx server software version your system is using, please see your Allworx Server Administrator.

For Allworx Server Software Version 7.iii or Lower:

Bullheaded Transfer
Showtime by pressing the TRANSFER button. The electric current call will be placed on hold. Delight note that the Allworx Server Administrator may configure this method for server 7.4 and greater based on the phone configuration.

Key Organization Style: Printing a free Line Advent Programmable Part Cardinal (PFK), and then punch the number.

PBX Mode: Wait for the dial tone, and and so punch the number to transfer the call.

You may hang upwardly, press the TRANSFER button, or printing the XFER (Transfer) softkey to complete the transfer.

Attended Transfer
Get-go past pressing the TRANSFER push button. Press an unused Call or Line Appearance PFK, and so dial the phone number of the recipient of the transfer. When they answer, you lot may speak to the recipient and announce the transfer. To connect the 2 parties, printing the TRANSFER button again and so press the PFK of the original telephone call. Y'all may hang up the handset when you are finished.

To abolish the transfer, printing the RELEASE push button. To return to the original caller, press the PFK indicating the held telephone call.

For Allworx Server Software Version 7.4 or higher, please verify that the INTERCOM button or an Appearance PFK is free.

To complete a one-stride transfer, please verify that the Allworx Server Administrator has enabled this function. Also, the user must have a Busy Lamp Field (BLF) or Speed Punch PFK for the recipient of the transfer.

On an active call, press the BLF or Speed Punch PFK for the recipient of the transfer. For an Attended transfer, you lot may speak with the recipient of the transfer. For a Blind transfer, y'all may hang up, press the TRANSFER push button, or press the XFER (Transfer) softkey to complete the transfer.

A two-step transfer is necessary if a PFK is unavailable for the intended recipient. Get-go past pressing the TRANSFER button and the current telephone call will exist placed on concord.

Key System Mode: Press a free Line Appearance PFK and and then punch the phone number.

PBX Style: Wait for the punch tone, and and so punch the extension to transfer the call.

For an Attended transfer, you may speak with the recipient of the transfer. For a Blind transfer, you may hang up, press the TRANSFER button, or press the XFER (Transfer) softkey to complete the transfer.

To transfer a call to voicemail, press the TRANSFER button, and and so press the VMAIL (Voicemail) softkey. Adjacent, dial the extension, printing a BLF key, or printing the Speed Punch key. Lastly, you may hang up, press the TRANSFER button, or printing the XFER (Transfer) softkey.

And that is how yous transfer calls on your Allworx phone. Bank check out this and other video tutorials on our YouTube channel. You may also connect with us on Facebook, Google+, Twitter, LinkedIn, and Pinterest for updates.

For an fantabulous choice of business telephone systems and equipment, yous may visit us online or call 1-800-564-8045.

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